KYC (Know Your Customer) and AML (Anti-Money Laundering) are important procedures for checking for suspicious money transactions. Illegal transactions are detected through data analysis, which is handled in accordance with our privacy and responsible gaming policies.

1win takes a principled stance against illegal player activity. If there are reasonable grounds to believe that funds deposited are related to fraudulent schemes, we inform the competent authorities and have anti-money laundering measures in place. In particular we have resorted to blocking the accounts of players who have violated the terms of the User Agreement.

What is Money Laundering?

Money laundering is the concealment of the origins of illegally gained money by moving it through various accounts and transactions with the aim of making it appear legal. It is the policy of 1win to prevent financial crime. As part of AML, our company monitors money transactions passing through the system and identifies transactions that may indicate the use of fraudulent schemes.

1win has controls in place to help identify and suspect users engaging in illegal activity. These include:

  • Monitoring of financial transactions;
  • Analysis of players’ payment details;
  • Verification of links to criminal organizations.

In case money laundering is confirmed, 1win contact the competent authorities and pass on information about the suspicious transaction in accordance with local legislation.

What Commitments Does the Player Make?

The following are the rules of conduct 1win users have to follow in accordance with KYC and AML policies:

  • Comply with anti-money laundering laws and regulations;
  • Not use illegally obtained funds to gamble on the platform;
  • Provide accurate and up-to-date personal information when setting up an account;
  • Cooperate with any requests from betting platform to provide additional information or documentation to verify the identity or source of funds;
  • Report any suspicious activity or transactions you observe on the platform;
  • Refrain from conducting transactions in another’s name or using third party accounts;
  • Conduct money transactions using money acquired legally;
  • Not facilitate criminal activity by other website users, such as money laundering or terrorist financing;
  • Not use virtual private networks (VPNs) or other tools to disguise location or identity.

We reserve the right to refuse a withdrawal request, if we have reason to believe that a money transaction may be related to illegal activity or is a part of a fraudulent scheme. According to international law 1win is not obliged to notify the user if his activity is suspicious and his details are passed to anti-money laundering authorities.

According to the internal AML/CTF policy, we perform identity checks considering the level of potential risk associated with each player. A minimum set of personal data is required to verify your profile, which is stored on 1win’s secure servers.

Our experts verify the identity of each new player against a list of terrorist suspects provided by government and independent authorities. The set of identifying information that is requested on the website includes:

  • Full name;
  • Date of birth;
  • Address of residence or registration;
  • Source of origin of funds.

If necessary, additional information may be requested: passport details, screenshots of bank card or e-wallet personal account, bank statement, etc.

1win monitors users’ gaming activity in order to detect any signs of fraud. This is done by analyzing the regularity of financial transactions, withdrawals and other parameters which could indicate illegal activity.

For example, if a player regularly withdraws large amounts of money but does not place the corresponding bets, this could indicate money laundering. It also indicates a desire to circumvent the rules and make illegal profits.

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